For landlords and property managers
Landlords
Renting to a veteran shouldn't feel like a risk.
Rent paid to you directly. A case manager on call. One number, always answered.
Your four questions, answered
Landlords rarely hesitate because of veterans. They hesitate because of risk. So we answer the risk.
- “Will the rent actually arrive?”
- The housing authority or the veteran's SSVF program pays its share straight to you. We never handle rent.
- “What if the unit gets damaged?”
- Deposit help, a documented move-in inspection, and a person who is accountable. Our Risk Mitigation Fund may help too (see below).
- “What if I can't reach anyone?”
- One number, a real person. If something goes wrong, you hear from us first.
- “What if they don't stay?”
- We support the tenancy and check in at 30, 60 and 90 days. If a tenancy does end, we work with you on the notice and can refer the next veteran.
How payment works
You set the rent and keep your standards
You screen and sign the lease as you normally would. It is your lease and your property.
The program pays you directly
Rent assistance flows from the housing authority (for HUD-VASH vouchers) or the SSVF program straight to you. The veteran pays any remaining share.
Move-in costs go straight to you
Deposit and first-month help are paid to you or the vendor, not through us.
We are a navigator, never the landlord. We hold no property and collect no rent.
The Risk Mitigation Fund, honestly
Our Risk Mitigation Fund can help with costs such as damage beyond the deposit. It is discretionary and capped. It is not insurance and it is not a guarantee.
Before you sign anything, we will tell you the current limit and what it can cover, in writing.
Maryland rules in plain words
You may already do all of this. If not, we will help you check what applies to your unit.
Rental license
In Baltimore City, rentals that are not owner-occupied must be registered and licensed, which includes a third-party inspection. In Baltimore County, most rentals need a rental license before a tenant moves in.
Baltimore City registration and licensing · Baltimore County rental registration
Lead certificate
Units built before 1978 must be registered with the Maryland Department of the Environment and pass a lead inspection before each new tenant moves in.
Tenants' Bill of Rights
Maryland law requires landlords to attach the current Maryland Tenants' Bill of Rights to every residential lease. The state publishes a new version each October.
Voucher protections
Since 2020, Maryland's HOME Act treats a housing voucher as a protected source of income. Most landlords cannot turn down a renter because they pay with a voucher.
Ask us or a lawyer if you are not sure whether it applies to you.
This is general information, not legal advice. Rules change; check the official pages above.
List a unit
Six questions, about two minutes. We call you within one business day. No obligation.
Take it with you
A one-page summary for you, your partners or your property manager.
[Supply: landlord one-pager PDF]
Prefer to talk first?
Call 888-771-7313 or email [email protected]. One conversation, no obligation.