Your information

Privacy policy

Your information, in plain words.

We collect as little as we can, use it only to help you, and never sell it.

[Draft: counsel must review this policy before launch, then remove this note]

Last updated: [Supply: date counsel approves]

Who we are

This website is run by We Care Personal Care Agency, a Maryland nonprofit corporation trading as We Care 4 Veterans Enterprises. Contact us at [email protected] or 888-771-7313.

What we collect

  • What you type into a form: such as your name, phone or email, county, and the details of a unit or referral. Each form asks only for what we need to reply.
  • Basic visit statistics: pages viewed and which forms were sent, counted without advertising trackers. [Supply: analytics tool chosen, and whether it sets cookies]
  • Server logs: our web host records technical details such as IP addresses to keep the site secure.

We never ask for Social Security numbers, medical information or discharge details on this website.

How we use it

  • To reply to you, usually within one business day
  • To match veterans with landlords and coordinate with the referring organization
  • To count, in total, how many people the site helps

Who we share it with

  • Our staff who need it to help you
  • Partner organizations, only with your written permission (for veterans, a signed release of information)
  • Service providers that run our website, email and donations, only to provide those services
  • Authorities, only if the law requires it

We do not sell, rent or trade your information, and we do not use it for advertising.

Stories and photos

We share a veteran's story, name or photo only with their written consent. Consent can be withdrawn at any time and is never a condition of getting help.

Donations

Online gifts are processed by [Supply: donation processor], which handles your card details under its own privacy policy. We receive your name, contact details and gift amount so we can send a receipt.

How long we keep it

[Supply: retention period for form submissions and case records]

Your choices

You can ask us to show you, correct or delete the information you sent through this website. Email [email protected] or call 888-771-7313. We may need to keep some records where the law requires it.

Security

The site uses HTTPS. Form submissions are stored where only authorized staff can reach them.

Changes

If we change this policy, we will update it here and change the date at the top.